FAQs

SHIPPING

How much is the shipping fee?

P 150 - NATIONWIDE

How long does shipping take?

1-2 working days for Metro Manila

2-7 working days for Provincial (depending on location)

*Any delays with couriers is no longer under our control, but we can help in tracking your parcel and contacting the courier.

Do you accept same day delivery?

Yes, through GRAB/LALAMOVE in Metro Manila areas only. Message us on our FACEBOOK PAGE for booking details.

*All fees will be covered by the customer

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RETURNS / EXCHANGES

TMAC® has a strict no return/exchange policy for tanks and tees due to hygienic purposes. 

Shorts/Joggers/Trousers/Cargos/Sweatpants size exchange is allowed only three (3) days from receiving the item and on the availability of the item for exchange.

*Only SIZE EXCHANGE is allowed for bottoms. Strictly no returns/refunds.

*All shipping/rider fees will be covered by the customer

*All transactions/exchanges will be through our FACEBOOK PAGE 

If you're having a hard time picking your size feel free to message us in our FACEBOOK PAGE so we can help you out.

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DEFECTIVE / DAMAGED ITEM

Kindly send us a photo of the defective/damaged item in our FACEBOOK PAGE or send an email to toughmanph@gmail.com. Your request will be reviewed and is subject for approval. Once approved, expect a follow up message for the next steps.

*Defective/Damaged items will only be replaced once reported at most 3 days from receiving the item.

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PAYMENT METHODS